Thread + Seed holds your email address in strictest confidence. We do not sell, give away, or otherwise distribute your address to any third party. Users cannot opt out of administrative type emails such as order confirmation messages. When you place an order, we'll ask you for your name, email address, mailing address, billing address, and credit card number with expiration date. This information allows us to process and fulfill your order and to notify you of your order status.
Thread + Seed uses your purchasing information for the purpose of providing you a more efficient and enjoyable shopping experience. We consider the information you share with us to be personal and confidential. We do not sell, trade, or rent any of your personal information to others.
Thread + Seed releases personal account information, in good faith, when such release is believed to be reasonably necessary. This includes situations in complying with the law; enforcing or applying the terms of any of our user agreements; or protecting the rights, property and safety of Thread + Seed, our customers, or affected third parties.
Your rights under the California Consumer Privacy Act
The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.
How to opt out
While Thread + Seed has no intention of selling your information, you can utilize the link below to assure your data is no longer utilized.
Do not sell my personal information
We offer returns for online orders within 30 days. All returns must meet the following requirements.
- Mailed back within 30 days of receiving your order.
- Must be unused, undamaged, and with all tags attached.
*customer responsible for shipping fees unless it is a manufacturer's defect.
Face Masks, Swimwear, Undergarments, Artwork, Plants, Stationary, Sale or Discounted Items, Shoes, Special Order Items, Used or Worn Merchandise, Items with No tags Attached, Items Purchased In-store.
Please note: If there is a manufacturer's defect, we will make an exception.
For all support matters you can email us at firstname.lastname@example.org.